Privacy Policy for kticom.com
1. Introduction
At kticom.com (“we,” “us,” “our”), we are unwaveringly committed to protecting the personal data and privacy of our users (“you”, “your”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information, and demonstrates our compliance with the General Data Protection Regulation (“GDPR”), the California Consumer Privacy Act (“CCPA”), and other applicable privacy laws. We uphold transparency, accountability, and user rights as central tenets of our privacy practices.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all personal data collected through your use of kticom.com. For the purpose of applicable data protection legislation, kticom.com acts as the “data controller,” meaning we determine the purposes and means of processing your personal data. This policy governs data collection and processing on the website, its subdomains, and any related services where this policy is referenced.
3. Categories of Personal Data We Process
We collect various types of personal data to provide and improve our services. The categories of data we may process include:
a) Usage Data
Information about how you use our website, including your IP address, browser type and version, time zone setting, page views, and browsing actions.
b) Account Data
Data you provide upon account registration or profile completion such as your full name, residential or business address, email address, and phone number.
c) Profile Data
Details such as your interests, preferences, purchase history, and behavior on the site that help us understand your interaction with our services.
d) Communication Data
Records of correspondence with you, including support requests, inquiries submitted via forms, chat history, and email communication.
e) Technical Data
Device-specific information such as your operating system, internet service provider, screen resolution, language settings, and software configurations.
f) Transaction Data
Details relating to payments and services provided, including billing addresses, shipment data, payment card information (processed securely via third parties), and order history.
g) Preference Data
Your expressed consents for marketing communications, subscription settings, product interest indicators, and other user experience preferences.
4. Legal Bases for Processing Personal Data
We process personal data under the following lawful grounds, in accordance with GDPR and CCPA criteria:
– Consent: Where required, we will request your explicit consent before processing personal data.
– Contractual Necessity: Processing necessary for the performance of a contract entered into with you.
– Legal Obligation: Processing required to comply with relevant legal and regulatory obligations.
– Legitimate Interests: For purposes including improving user experience, preventing fraud, securing our services, and direct marketing, where not overridden by user rights.
5. Your Rights
Subject to applicable laws, you have the following rights regarding your personal data:
– Access: Obtain a copy of the personal data we hold about you.
– Rectification: Request correction of inaccurate or incomplete data.
– Erasure: Request deletion of your personal data where legally permissible.
– Restriction: Request limits to how your data is processed under certain conditions.
– Portability: Receive a structured, machine-readable copy of your data and, where feasible, request transfer to another controller.
To exercise these rights, please contact us at [email protected]. We will respond in compliance with relevant legal timelines and procedures.
6. Security Measures
We implement comprehensive technical and organizational safeguards to ensure data security, including:
– End-to-end encryption of data in transit and at rest
– Access control and authentication safeguards
– Regular system audits and vulnerability assessments
– Data minimization and access limitation by role
– Staff training and confidentiality requirements
Despite our precautions, no system can guarantee absolute security; therefore, we encourage you to use best practices to protect your own information.
7. International Data Transfers
Your personal data may be transferred and processed outside of the jurisdiction in which it was collected, including jurisdictions that may not offer the same level of data protection. Where such transfers occur, we implement safeguards including Standard Contractual Clauses approved by the European Commission, and enforce supplementary measures in line with regional compliance obligations.
8. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, or as required by law. General retention periods include:
– Usage Data: Up to 24 months
– Account Data: Retained during account lifetime and up to 6 years post-closure
– Communication Data: Typically 3 years, depending on inquiry type
– Transaction Data: Maintained for 7 years for accounting compliance
– Marketing Preferences: Retained until withdrawal of consent
Upon expiry of the retention period, data will be securely deleted, anonymized, or archived in compliance with applicable laws.
9. Cookie Policy
kticom.com uses cookies and similar tracking technologies to enhance functionality and optimize your experience. Categories of cookies we use include:
– Essential Cookies: Required for website functionality and security (e.g., session management, authentication).
– Functional Cookies: Enable site customization based on your preferences.
– Analytical Cookies: Anonymous data collection to analyze site usage and improve performance.
– Performance Cookies: Monitor page load times, bounce rates, and other metric indicators.
10. Cookie Management & Compliance
You can manage cookies through your browser settings or via the consent banner provided upon visiting kticom.com. Under GDPR and CCPA, non-essential cookies will not be set without your prior consent. Users may modify cookie preferences or withdraw consent at any time. More information on cookie usage is available in our Cookie Settings interface.
11. Children’s Privacy
kticom.com is not intended for use by children under 13 years of age, and we do not knowingly collect data from minors. If we become aware that we have collected personal information from a child without appropriate consent, we will delete such data promptly. If you believe that a child’s data has been inadvertently collected, please contact us at [email protected].
12. Policy Updates and Notifications
We may update this Privacy Policy to reflect changes in legal obligations, data processing practices, or service offerings. Any significant modifications will be communicated via notifications on our website or direct communication. You are encouraged to regularly review this policy for any changes that may affect your rights.
13. Contact Information
For any questions, concerns, or requests related to this Privacy Policy or your personal data, please reach out to us at:
Email: [email protected]
Website: https://kticom.com
Commitment to Compliance
kticom.com is devoted to upholding the highest standards of privacy and data protection. If you have any concerns about how your information is handled, we encourage you to reach out using the contact information above.